Using Heat Maps for Web Site Design & Conversion

September 5, 2011 01:45 by dmacdonald

A heat map is a picture of a web page that shows where users click when they visit a particular page.  From a techy perspective, a heat map is artificial intelligence that simulates human vision during the first 5 seconds of exposure to visuals.  

How does it work? 

The areas that are clicked most often appear in red (hot spot), while the areas clicked least often appear in blue or with no color at all.   

Why should you care? 

Heat maps are a tool used by web developers as part of usability testing. Understanding how visitors behave when they visit your web site is crucial to improving its effectiveness – not to mention conversion.  

Looking at the image to the right, it appears that MacDonald Consulting needs to improve image placement on the header and within center copy real estate to increase visitor interaction and conversion. 

Doing so will encourage visitors to click on header links (top blue area to the right within the graphic).

How to build a website heat map: 

Two of the most popular heat map generator applications are CrazyEgg and Feng-GUI.

Give it a try! You'll be amazed!

Best

Denice MacDonald


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