The Power of Earned Media in the Social Mix

November 2, 2011 08:14 by dmacdonald

Earned Media is basically free media. Earned Media specifically refers to publicity gained through editorial influence and has become the backbone of many social media initiatives and social content development strategies.

With so much user generated content these days, it would behoove an organization not to take advantage of the magnitude of earned media – integrating an earned media strategy during content conception into execution.

Definition

To get the definitions out of the way, those in the marketing and agency world are privy to the buzzwords “paid,” “earned” and owned.” Traditionally, they stand for the different types of media and can be easily broken down like this:

  • Paid: Buying a 30-second Super Bowl spot
  • Earned: Coverage on Mashable (aka user word of mouth)
  • Owned: Your company’s website

The business case for Earned Media

Don’t forget all content — whether it’s text, a video or a microsite — will be “reduced to a link” for social spheres making Earned Media an easy thing to do. There were 500 billion word-of-mouth impressions made by Americans online according to Forrester. Such volumes of word-of-mouth marketing can spread awareness of a product incredibly quickly, and it’s why earned media has become so important to a marketing campaign.

Understanding its usage

Let’s run through a scenario. Earned Media, for example, is what you get when you develop a connection with someone that’s compelled to write a Yahoo review, a blog post, a comment or a tweet, sharing their thoughts on your brand with their social network. It sounds simple but it does take forethought.

Specifically, you will need to develop a strategy at content conception and then filter everything through its earned potential. That is, did I get the right audience, is the content compelling to share (good or bad) and do we make it easy to ‘syndicate’ the efforts (share tools, icons, other channels and formats) and, most importantly, does it integrate nicely as a natural springboard from traditional paid or owned media?

More on Earned Media:

For Social Media Marketing, Earned Media Rules -- MediaPost

How Social Media is Changing Paid, Earned and Owned Media -- Mashable

Defining Earned, Owned And Paid Media – Forrester Blogs

Best

Denice MacDonald


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What are QR Codes and Why You Should Care

October 18, 2011 08:03 by dmacdonald

Fast and furious - that is how all users want to access AND consume content. QR codes are being used to make that possible.

What is it?

Quick Response code is a type of matrix barcode or two-dimensional code consisting of black modules arranged in a square pattern on a white background.

When you scan or read a QR code with your iPhone, Android or other camera-enabled Smartphone, you can link to digital content on the web; activate a number of phone functions including email, IM and SMS; and connect the mobile device to a web browser.

Aligning and integrating lots of cross-channel initiatives:                  

Digital strategists like myself LOVE this new and evolving technology. The ability of QR codes to connect people with each other and to multimedia digital content is very useful for businesses and consumers alike. From locations, to hours to freebies, QR codes can engage all types of buyers readily and without distraction (less friction and more interaction).

Of crucial excitement is the ability to really integrate offline initiatives to measurable online actions. Consider adding QR codes to your print, name tags, event material, advertisements, door signs and more.

Want to create your own QR Code? Simply go to this website http://keremerkan.net/ where you can create any or all of the following code to:

  • Browse to a website.
  • Bookmark a website.
  • Make a phone call.
  • Send a short message.
  • Send an e-mail.
  • Create a vCard (v2.1 or v3.0) with coordinates to add a contact to your device.
  • Create a meCard to add a contact to your device.
  • Create a vCalendar event to add to your calendar.
  • Create Google Maps URLs.
  • Create Bing Maps URLs.
  • Create raw geological coordinates.
  • Create iTunes app and review URLs for iOS devices.
  • Create market:// URLs for searching for publishers or packages on Market app for Android.
  • Create Foursquare venue URLs.
  • Create special youtube:// URLs for YouTube app on iOS.
  • Obtain and encode the latest tweet of a Twitter user.
  • Overlay a Twitter profile image over the code.
  • Create a mobile URL to tweet on Twitter.
  • Initiate a chat to a particular Blackberry PIN on Blackberry Messenger.
  • Connect to a WIFI network on Android devices.
  • Read plain or free formatted text on your device.

As you can see, the ideas are endless. Take advantage of this new technology now and make it a staple in your digital and offline marketing campaigns and initiatives!

Best,

Denice MacDonald

BTW: Here's the MacDonald Consulting Services QR Code:


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Social Media Infographics

July 8, 2011 09:01 by dmacdonald

With social media on the rise, many marketing professionals are in the midst of explaining, emulating and selling social media to management and/or clients. Why not consider infographics - visual representations of social information, social data or social knowledge?

Specifically, infographics provide statistical relevance, digital integration not to mention future payback that words cannot convey.


The following are great links with various infographics:

35 Great Social Media Infographics by Pat Dyer of Pamorama – 35 great infographics that have been cropped down for viewing – linking to the original graphic.

10 Beautiful Social Media Infographics by Grace Smith of Mashable – Similarly to Pamorama’s collection, this grouping concentrates on both social networking sites and twitter – also linking back to the original graphic.

Social Media Infographics from Slideshare – Tons of infographics – 50 in total.

These social media graphics will help convey your message – quickly.

[Infographic courtesy of Elliance]

Enjoy!

Best

Denice MacDonald

 


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Don't Underestimate the New Content Experience

April 28, 2011 05:51 by dmacdonald

My favorite resource Website Magazine has posted a timely article in a recent publication: The New Content Experience - Driving awareness, providing entertainment and generating profit.  

Strategic Web Content Kicks Brochureware Content to the Curb
This timely article indicates that ... "there is more content available on the Web than ever before, and it’s being delivered to consumers at blinding speeds. To make content stand out in a saturated market (and ensure that it ultimately influences sales and conversions), you will need to rethink content as an asset — then retool for the new content experience." 

Great Example: White Papers and Thought Leadership
“Those seeking information on solutions, trends and technologies are the ideal audience for a content marketing strategy. Our question throughout is not just what kind of content to create but what format will resonate best. The answer, particularly for those in business-to-business industries, is white papers…”
 

The article goes on to discuss video and other rich media as part of the content mix. 

Check out the article. 

Subscribe to Website Magazine.  

More on content strategy by MacDonald Consulting:

Web Content: Relevant, Persuasive and to the Point 

Get it right: Web Copy 

Best

Denice MacDonald

[Photo courtesy of: http://andyet.net/services/content-strategy/]

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MacDonald Consulting: Top Blogs from 2010

January 3, 2011 12:36 by dmacdonald

I have several hundred true blog followers to my website and they have been thirsty for knowledge on social media, search engine optimization and anything metrics – 30,000 page views to be exact.  

Therefore, I feel it necessary to provide the following links that represent the most clicked, viewed and downloaded blogs from my website for 2010 – just in case anyone needs these resources again. 

Top 2010 Blogs (ranked in order by page views) 

Staying Nimble: Social Media 2010 - According to several leading experts, social media has been the number one priority in 2010. Social media will be used by organizations to lift their brand, stay connected to customers while using networks to grow their lead-gen pipelines. To learn how your organization can capitalize on what others are doing, check out these ‘top’ resources, articles and blogs from leading subject matter experts.  

Don’t Miss This One: Connecting Social Media and Email - I find it interesting that most organizations don’t realize that e-mail marketing is the original ‘backbone’ of social interaction and should always be part of the social mix.  Simply adding some ‘integrated’ content will aid in elevating your brand – not to mention ROI for your social campaigns. 

Get it here: Search Engine Optimization Blogs - Great post by Hubspot on a few dozen SEO blogs everyone should read or minimally have in your arsenal.

Social Media Resources You Can’t Live Without - Whether it’s starting a social media campaign, integrating social media into your advertising or simply setting up a Facebook fan page, it is always wise to seek out experts who have proven experience (and metrics) to help guide you in your social media initiatives

Social Analytics: The Next Frontier - Let’s face it folks, social analytics is a new frontier – not anything like the analytics and metrics tracking we’ve used for advertising, direct mail or other one-way channel marketing.

Get It Right The First Time: Web Metrics - Many organizations are obsessed with volume – measuring their web metrics strategy by how many web pages that were viewed or by how many people that have visited. In many cases, this type of information is meaningless as it is not directly linked to a web plan or strategy.  

Writing for Social Media - If you want consistent social media success, you have to understand what social media users crave. For social media content, that means understanding the type of content social media users want.

Your Entire Organization Benefits From Web Analytics - You finally launched a much-anticipated Web 2.0+ web site and you can’t wait to hunker down and review your analytics. How do you gauge if your analytics for your site are appropriate, measurable and definable? And most importantly, who in your organization would benefit?    

As we move forward in 2011, it will be fun to watch the exploding world of social media and how it will affect all channels in the marketing mix.  

Happy New Year to all my blog fans and a hearty welcome to all new visitors. 

Best

Denice MacDonald


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Gearing up for 2011: Essential Resources for Everyone!

December 20, 2010 10:25 by dmacdonald

My favorite web resource, Website Magazine, has just posted the top 20 books for web pro’s for 2011. With a mix of social media, SEO and metrics, the list is quite rich with resources for everyone -- including programmers and web designers. 

A special thank you to Website Magazine for this list and all the other knowledge they share throughout the year! 

Website Magazine's list of 2010's Top 20 Tomes for Web Pro's

Advanced Web Metrics with Google Analytics (2nd Edition) - Brian Clifton
Search Engine Optimization: Your Visual Blueprint for Effective Internet Marketing - Kristopher B. Jones
Marketing in the Age of Google: Your Online Strategy IS Your Business Strategy - Vanessa Fox
Ultimate Guide to Pay-Per-Click Advertising - Rich Stokes
The Zen of Social Media Marketing - Shama Kabani
The Social Media Bible: Tactics, Tools, and Strategies for Business Success - Lon Safko
Advanced Google AdWords - Brad Geddes
Conversion Optimization: The Art and Science of Converting Prospects to Customers - Khalid Saleh
Content Rules - Ann Handley, C.C. Chapman, David Meerman Scott
Data-Driven Marketing: The 15 Metrics Everyone in Marketing Should Know - Mark Jeffery
Social Media Marketing: Strategies for Engaging in Facebook, Twitter & Other Social Media - Liana Evans
Brains on Fire: Igniting Powerful, Sustainable, Word of Mouth Movements - Robbin Phillips, Greg Cordell, Geno Church, Spike Jones
The Web Designer's Idea Book, Vol. 2: -  Patrick McNeil
White Space is Not Your Enemy - Kim Golombisky and Rebecca Hagen
Professional Web Design: Techniques and Templates - Clint Eccher
Dreamweaver CS5: The Missing Manual - David Sawyer McFarland
Simple and Usable Web, Mobile, and Interaction Design (Voices That Matter) - Giles Colborne
Undercover User Experience Design (Voices That Matter) - Cennyd Bowles and James Box
Clout: The Art and Science of Influential Web Content (Voices That Matter) - Colleen Jones
Mobile Marketing: Finding Your Customers No Matter Where They Are - Cindy Krum 

Of course, do remember that the best way to improve your chances of success (this holiday season and beyond) is to request a PRO-level subscription to Website Magazine 

For a limited time, they're offering a 25% discount on subscriptions (that's 60% off the newsstand price).

Learn more about Website Magazine's Holiday Promotion here.

Best to you this holiday season!
Denice MacDonald


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Mashable Announces Contenders for Website Design Awards

November 1, 2010 08:59 by dmacdonald
My favorite resource, Mashable, has identified some key contenders for their upcoming 4th Annual Mashable Website Design Awards.

Why all the hype? 

This year, Mashable is concentrating on websites that: stretch the boundaries of our technologies’ capabilities in interesting, useful and beautiful ways.

Here are a few of the websites they think showcased excellent design work this year, both in terms of form and function.  

They range from video and music showcases, to media troves, to high-volume social media apps, but they all have one thing in common: a focus on digital multimedia content. 

  1. Best Social Media App Design: The New Twitter
  2. Best Media Website Design: Vogue.com
  3. Best HTML5 Website Design: TheWildernessDowntown
  4. Best Music Website Design: Thesixtyone.com
  5. Best Design Shop Website Design: Wonderwall  

To view the entire article as well as Mashable's commentary on each choice – go here. 

About Mashable 

Founded in 2005, Mashable is the top source for news in social and digital media, technology and web culture. With more than 30 million monthly pageviews, Mashable is the most prolific news site reporting breaking web news, providing analysis of trends, reviewing new Web sites and services, and offering social media resources and guides.  

Mashable’s audience includes early adopters, social media enthusiasts, entrepreneurs, influencers, brands and corporations, marketing, PR and advertising agencies, Web 2.0 aficionados and technology journalists. Mashable is also popular with bloggers, Twitter and Facebook users — an increasingly influential demographic.

Subscription options for Mashable are available here – get yours today!

Best

Denice MacDonald


[Source/Credit: 5 Website Designs That Blew Us Away (Mashable Awards) by Jolie O'Dell]


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Optimizing Your Web Site for iPhones

October 27, 2010 06:55 by dmacdonald

With iPhones flying off shelves around the globe, can you afford to not have your site optimized? Check out Intersquash.com.

Enter your website's RSS feed, name it and click a button. That's it. You can also add a 57x57 thumbnail image - good if your website visitors want to add your site to their iPhone home screen.

The results are effective, but not elegant. It seems that this is best suited for those sites with frequently updated content.

If your site is fairly static, or changes or new blog posts are written only periodically, this may not be for you. The fact is, the iPhone is pretty good at rendering just about any website in its entirety.

The problem for users is the need to zoom in and scroll when there is a lot of content - which Intersquash helps solve. Check out Intersquash.com for more info and a brief demo.

(Source/Credit: Michael Phillips, Website Magazine)

.   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .    .   .   .  

Additional Resources:

Creating iPhone Microsites

Embracing Mobile Technology

Best,

Denice MacDonald

 


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Collective Buying Power: Groupon

July 15, 2010 09:00 by dmacdonald

Each day, Groupon features an unbeatable deal on the best stuff to do, see, eat, and buy in your city. By promising businesses a minimum number of customers, they get discounts you won't find anywhere else. They call the concept "collective buying power!" 

Thanks to Facebook, I’ve been introduced to Groupon in my city. All you need do is go to their site and sign up – you only need an e-mail address to browse but will have to fill out more detailed profile information to get the latest discount/coupon. You will have to provide a credit card to participate on a deal but will only be billed should the Groupon garner enough participants. 

How It Works

  1. Each day Groupon features something cool to do at an unbeatable price.
  2. You only get it if enough people join that day… so invite your friends! (Suffice how I found it virally via my Facebook friends)
  3. Check back the next day for another awesome Groupon or have e-mail alerts sent to you.

Lastly, if you refer a friend – you get $10. That’s it! If you want to learn more, check out the YouTube video above.

Best

Denice MacDonald


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E-mail Marketing: Still Viable Strategy for Second Half of 2010

July 6, 2010 03:16 by dmacdonald

With budgets still tight, how are companies managing to stay connected while bringing engaging and relevant messages to customers?  

Successful companies are learning that if they use interactive elements such as video, polls, FLASH and RSS feeds within their e-mail marketing campaigns, they see higher conversion rates and a stronger connection to their customers.

Video, if created properly, can really enhance your e-mail message and recipient interactivity. By using an enticing image with descriptive impact statements, recipients will be eager to click and link to the video. Include the file size, length of video or formats supported. Use flash video (FLV) whenever possible to achieve higher compression rates. 

Polls are a great way to entice recipients and engage audiences that want to be heard. Create topics or subjects that will resonate with your intended audience. Provide immediate results, along with associated support material, newsletters or additional links.  

RSS feeds are another way to keep customers connected post e-mailing especially if your company has a blog, dedicated community or news section. RSS feeds provide the right amount of content to recipients on their terms making it the perfect connection outside of targeted e-mails.

In summary, once you have created an on-going e-mail campaign with customers, remember to include interactive elements and content that will continually engage your customers. Remember to measure the effectiveness of each campaign and refine where necessary.

Best,

Denice MacDonald


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Coming of Age: Newsweek.com

June 28, 2010 11:49 by dmacdonald

Here it is – the future of a website redesign strategy – the marriage of three critical components: cloud services, social media and web content management (WCM). Take a look at Newsweek.com who recently launched a total site redesign incorporating these significant platforms to stay ahead of the pack while enticing visitors to come back for more. 

Perfect Case Study 

Newsweek.com proves an important and timely case study for any organization that is in the process of a site redesign or redeployment. Reason simply, websites will now require strong metrics reporting, easy maintenance and extensibility as well as monetization and social integration in order to flourish. Such is the case for Newsweek – a publication and media outlet that has been floundering in recent times.

“The technology allows the business to grow in ways that had been holding it back,” says Geoff Reiss, vice president and general manager of Newsweek Digital. He explains that Newsweek created amazing content over time, but because of the way it was published and organized, “less than 15 percent of that content was discoverable through organic search.” The relaunch of Newsweek.com meant the reintroduction of about 70,000 items of content that had effectively been lost to site visitors. 

The most popular articles at any given time aren’t from the vault, though-they’re stories, video and images linked to on social networks like Digg, Facebook and Twitter and on MSN. Reiss calls Newsweek.com a “peak-driven site. When we produce a piece of content that hits in the marketplace,” he says, “it really hits. We need to be able to serve hundreds of thousands of consumers an hour.” Moreover, traffic isn’t predictable or necessarily tied to events. 

Lastly, Newsweek Digital is using Amazon cloud services to accommodate surges in traffic caused by increased use of social technologies – a marriage made in heaven. 

Take a test drive of Newsweek.com ‘stories’ section and see how some of their strategy can help your organization. 

Source Excerpt:

Newsweek.com redesign fuelled by social media, Amazon cloud and WCM by ZDNet 

Best,

Denice MacDonald


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Just for fun: KAYAK Travel Portal

June 24, 2010 09:36 by dmacdonald

Now that I’m an avid traveler, it has become increasingly important that I find the best travel, hotel or car deal. I routinely use Expedia, CheapTickets and even Priceline. Now, with the intro of KAYAK , I can maximize one-stop-shopping to all these sites by allowing KAYAK  to do all the work.   


        This is how it works     .     .     .     .     .
 


KAYAK is a travel search site
.
Everybody knows what a search site is, and everybody knows what a travel site is. KAYAK is like both, but it’s different in some important ways. 

Like a search site, they can help you find what you want. What makes them different is that they’re specialized. Their tools are made to deeply understand things like airfares and hotel stays. And like a travel site they have flights and hotels. But they’re very different from most travel sites because they don't actually sell plane tickets, hotel rooms, or anything else. 

KAYAK  helps people find the best travel choices easily by searching the data from hundreds of travel sites at once. KAYAK  lets you compare options, and when you find something that fits your budget and tastes, you book it where you want: at the airline site, from the hotel, or from a travel agent. 

OK, now you’re wondering how they make money. It’s all advertising. Just like you can watch (most) TV shows for free, you can use KAYAK  all you want, free. 

KAYAK  has local websites in eleven countries including US, UK, France, Germany, Italy, India, and Spain, and offer free mobile apps for the iPhone, iPad, Android, and BlackBerry. 

Just for fun - check them out for your next travel destination.

Best,

Denice MacDonald 


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Free Mobile Application: fring!

June 10, 2010 09:54 by dmacdonald

fring is a free mobile application that lets users communicate with friends on popular networks over their mobile phone's internet connection.

fring users make free mobile calls, video calls, live chat & more, from their mobile phone with all their friends on fring & other internet services like Skype®, MSN Messenger®, GoogleTalk™, AIM®, ICQ® , Facebook® and Twitter, all through one central, integrated phone book




           See the full feature list
here.



fring is completely free. It's free to download and free to use to make calls, video calls, instant messages and more, all via your mobile phone's internet connection (over 'IP').

fring has millions of users on 1000s of supported mobile devices across approximately 200 countries, and is growing exponentially – adding more than half a million new users every month. Start fringing today!

Download fring free now.

Best,

Denice MacDonald


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Webinar Alert: Drive Sales with Online Video

June 8, 2010 08:51 by dmacdonald

Video on the web is exploding and becoming one of the most clicked-on features. It has proven to increase conversions by double digits, reduce returns by as much as 10%, build brand loyalty and enhance customer experience.

Don't miss this opportunity to hear from Priscilla Lawrence, Principal Product Manager of Adobe Scene7, at an exclusive free webinar on making the most with online video slated for Thursday, June 17, 2010.

Sign up now. 

(Note: If you are reading this post after June 17th, Adobe Scene7 has weekly Webinars each Thursday at https://www1.scene7.com/registration/weekly_webinar.asp).  

About Adobe Scene7

Adobe Scene7 is the leading on-demand cross-media platform that enables companies to grow revenues, enhance customer experience and cut production costs.

More Resources:

The 10 Golden Principles of Successful Web Apps by Vimeo

16 Tips for Successful Online Video Marketing by Social Media Examiner

Web Multimedia Strategies by Web Style Guidelines (Includes production tips, formats and right-sizing for the Web) 

Best,

Denice MacDonald 


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Staying Nimble: Social Media 2010

April 19, 2010 06:36 by dmacdonald

According to several leading experts, social media has been the number one priority in 2010. Social media will be used by organizations to lift their brand, stay connected to customers while using networks to grow their lead-gen pipelines. To learn how your organization can capitalize on what others are doing, check out these ‘top’ resources, articles and blogs from leading subject matter experts.   

Social media on marketers' menu for 2010 by Helen Leggatt, Biz Report   

"It looks like social media is on the menu for most marketers this year. A survey of almost 2,000 MediaPost subscribers found that over half plan to have "a presence on social networks" as part of their marketing mix in 2010..."  

10 Ways Social Media Will Change In 2010 by Ravit Lichtenberg from Ustrategy.com

"It is impossible to separate social media from the online world. Facebook reached 350 million users last month -- 70% of whom are outside the US -- and it accounts for 25% of the Web's traffic, according to Pew nearly one in five people on the web use Twitter or some other service to check status messages, and 94% of enterprises plan to maintain or increase their investment in enterprise social media tools. The social media conversation is no longer considered a Web 2.0 fad -- it is taking place in homes, small businesses and corporate boardrooms, and extending its reach into the nonprofit, education and health sectors. From feeling excitement, novelty, bewilderment, and overwhelmed, a growing number of people now speak of social media as simply another channel or tactic..."

Why You Need A Social Media Policy in 2010 by Vanessa DiMauro, Customer Think   

"Policies are dull. No one wants to create them, no one likes to read them and certainly, few desire the job of enforcing them.  But they can play an important role in outlining the rules of engagement around a particular set of online behaviors and have a strong role to play in the face of new situations where the there are no standards.  This is especially true with the wild west world of social media in business..."  

Six Social Media Trends for 2010 by David Armano, Harvard Business Review   

"In 2009, we saw exponential growth of social media. According to Nielsen Online, Twitter alone grew 1,382% year-over-year in February, registering a total of just more than 7 million unique visitors in the US for the month. Meanwhile, Facebook continued to outpace MySpace. In 2010, social media will get even more popular, more mobile, and more exclusive — at least, that's my guess. What are the near-term trends we could see as soon as next year..."

Best,  

Denice MacDonald 


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Advertisers and Marketers: The New Digital Landscape

March 29, 2010 08:34 by dmacdonald

Website Magazine does an excellent job of providing content from a number of diverse strategists. Of particular interest is a recent post by Christopher Petix, President of Clash-Media on The World of Digital Marketing in 2010.  

The past couple of years have been all about squeezing as much Return on Investment as possible from every marketing effort.

As a result, advertisers and marketers have a new set of parameters and broad goals for establishing a campaign. The good news for these groups is that there are a number of tools and techniques available to help them achieve these goals.1

The following are just some of the key points from this important and relevant post:

Social Mediasocial media will need to be part of the marketing mix from day-one. 

Measurement is keyadvertisers must evolve the metrics they use to monitor campaigns.

Partnership structures – advertisers will need to work in tandem with digital marketers that execute their campaigns.

Use niche websitessmaller websites with targeted or specialized information can give a far more intense exposure than typical large heavy traffic websites with generic content.

Read the full post ...

In conclusion:

The year ahead will be one where advertising and marketing begin to pick up some serious steam. However, free-spending days are over.

This means that advertisers need to find new ways to show how well they are performing, and publishers need to prove to advertisers that they can identify new customers, engage with them and deliver ROI.1

Best

Denice MacDonald

1Sources: Christopher Petix, President of Clash-Media


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Social Video

January 31, 2010 09:58 by dmacdonald

The application of social video - often referred to as using the strategy of video as the central piece for social interaction and storytelling online - is beginning to grow rapidly.  

Take for example Samsung's HD Camera Phone Trick. That YouTube clip was created and produced for Samsung Mobile by London's Viral Factory. Its traffic and engagement patterns were tracked and analyzed by Visible Measures – with unprecedented results.  

The social video piece was specifically designed for social interaction – prompting the consumer to take the challenge and solve the puzzle. The formula was a simple one (you’ll need to view to see why). To be perfectly honest – I was drawn in and wanted to take the challenge!       

 

What does this engaging video tell us? 

  1. Modern brand building with social video is a necessary part of the marketing mix
  2. Due to its authenticity, engagement with video is beginning to rank higher and more desirable in comparison to TV viewing or radio broadcast
  3. Bottom-line, people like to watch video, share it and get involved with it making it a natural word of mouth strategy

Obviously, everyone who uses social video as part of their marketing mix is curious about direct measurement – meaning, does it really work and feed the bottom-line?

As social video become more active, click thru activity as well as viewing and registration are good indicators of brand lift, interaction and sharing offering much better results than highly charged broadcast metrics. Based on the Samsung example – how could argue with its success?  

BTW – there’s a follow-on video that reveals the puzzle. Here’s the answer. 

Best

Denice MacDonald


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Web Video Technology: Where to Begin

October 2, 2009 06:41 by dmacdonald

If you are looking for the technology to put your video on the web, the variety of choices can be staggering. That’s because as web video has flourished, so have the number of companies providing the tools to deliver video across the Internet.

Large media companies and individual video bloggers can now choose from among multiple firms when looking for a web video product. Many of the technology providers are quite similar and anyone in the market for a web video platform should 'test the waters' and try out the ones that seem like the best fit.  

Web video technology services can be divided into the following categories:

CONTENT MANAGEMENT: The process of ingesting content, moving it around, converting to different files and organizing video properly before it goes online.

PROGRAMMING AND PUBLISHING: The presentation of the video on the web site, including the player and the playlists.

DISTRIBUTION: Delivering the video across the web, to either the main site or to distribution channels and portals.

MONETIZATION: Making money off the video, by integrating advertising or offering video on a download or pay-per-view basis.

REPORTING: Providing analysis and reports on number of views, length of views and other similar data. 

Check out these vendors and resources: 

Dragonfly (world-class multi-media content delivery network)

Kickapps (great for online communities or any type of 'sharing' portal)

Maven (online video advertising)

Magnify (good for both b2c and b2b)

UPDATED: Video for Mobile, Twitter and YouTube: 

Check out the recent craze for using video in social media campaigns posted October 1st by Adveristing Age: How to Mobilize Your Social Media.

Best

Denice MacDonald


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Web Strategy before Implementation

July 26, 2009 08:16 by dmacdonald

Before Web 2.0, organizations would take old brochure copy, poor graphics, a couple of cheesy widgets and off they go to build a web site in bad html code. With today’s user expectations, web sites have to be a bit more sophisticated, offering the best-of-breed in user experience and delivery.

To truly build a great web site presence, compete on a level playing field and convert customers, organizations must do a bit of homework before developing their web site.

Review competitors – in order to compete, organizations need to see how they fare against the competition. A comprehensive competitor’s analysis will allow the organization to provide a similar interactive experience when vying for customers to their products or services.

Know your audience – most web sites try to cater to a broad-base audience using a ‘hit or miss’ approach. With today’s web savvy user, web sites need to address exactly who their customers are. In most cases, audiences are looking to be entertained, informed or persuaded - but knowing specific industry focus, generational disposition and online behavior will go a long way in getting your audience to engage, drill down and act.

Create relevant content – with the growth of social communities, blogs and rich video media, content can be served up in many formats. Key to the use of these great Web 2.0 applications is providing relevant content to users.  Similar to ‘knowing your audience’, organizations must segment content based upon visitor types.

Enhance the experience – the visitor experience relates to ease of use, access to relevant content and tools that will help engage, connect and convert customers. Reviewing appropriate navigation, Flash or graphics, web tools or gadgets as well as call-to-action scenarios will enhance the experience and have the visitor coming back for more.

Integrate online and offline strategies – successful organizations have realized that integrating online and offline marketing strategies is the best way to tap into a large customer base and get customers to spend more. Moreover, when an integrated strategic plan is executed for online and offline simultaneously, customers get a single, unified message from the organization that reflects a cohesive brand.

More Related Strategy:

Engagement Redirects the Marketing Trajectory

Web Site Success Requires Companywide Collaboration

Web Personalization - No Longer the Next Frontier

Best

Denice MacDonald 


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Creative Commons: What You Need to Know

May 31, 2009 10:50 by dmacdonald

Creative Commons helps you publish your work online while letting others know exactly what they can and can't do with your work (any content or digital asset – including software).

With a Creative Commons license, you keep your copyright but allow people to copy and distribute your work provided they give you credit — and only on the conditions you specify.

Creative Commons licenses contain four major permissions: 

1.  Attribution (by) requires users to attribute a work's original author. All Creative Commons licenses contain this option, but some now-deprecated licenses did not contain this component.

2.  Authors can either not restrict modification, or use Share-alike (sa), which is a copyleft requirement that requires that any derived works be licensed under the same license, or No derivatives (nd), which requires that the work not be modified.

3.  Non-commercial (nc) requires that the work not be used for commercial purposes.

4.  As of the current versions, all Creative Commons licenses allow the "core right" to redistribute a work for non-commercial purposes without modification. The Non-commercial and No derivatives options will make a work non-free.

Additional Resources:

Creative Commons 

Creative Common Icons

Creative Commons Images (Flikr)

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Denice MacDonald


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